How to Check Your Macy's Gift Card Balance

Find out exactly how much is left on your Macy's gift card. Use the official Macy's checker below, follow the steps, and see other ways to check if you don’t have everything handy.

See your Macy's balance online

1. Open the official Macy's gift card balance page (button above).
2. Enter the card number printed on your card.
3. Enter the PIN or security code (usually under a scratch-off panel on the back).
4. Submit to see your current balance instantly.

What you’ll need

• Card number — printed on a physical Macy's card, or in the email for an eGift card.
• PIN / security code — typically a separate code on the back of the card.

Other ways to check

• In store: take the card to any Macy's location and ask an associate to scan it — there’s no charge to check.
• By phone: call Macy's customer service and follow the prompts for gift card balance, with your card number ready.
• Keep your receipt: the balance is often printed on your receipt after a purchase.

Balance not showing?

• Double-check the numbers — re-enter the card number and PIN exactly as printed; a single wrong digit is the most common cause.
• Newly bought card? It can take a few hours to activate after purchase. Try again later.
• Still stuck? Reach out to customer service with the card in hand, or ask an associate to scan it in store.

My Macy's card shows $0 — what now?

Most $0 balances mean the card has been redeemed already, often in a partial purchase you forgot about. Cross-check your recent orders. If the card was never used and still reads zero, that points to an activation issue at the register — keep your receipt and reach out to Macy's support, since they can look up the activation log and restore funds if the card was sold but never activated.

How swapping a Macy's gift card on FlipGift works

If the balance you just checked is a card you won’t use, here’s the short version of the swap process:

1. List your card — enter the brand, face value, and the gift card code. We encrypt the code with AES-256 before storage; only verified counterparties ever see it.
2. Pick brands you’d accept — the more brands you’re open to, the faster you match. Popular brands trade close to face value.
3. Get matched and verified — once we pair you with someone who wants your Macy's card and has a card you want, our system verifies both balances before any codes change hands.
4. Receive your new card — codes are released to both sides simultaneously, with a 48-hour dispute window for protection.

No fees, no commissions, no premium tiers. See the full how-it-works guide →

Don’t need your Macy's balance?

Turn it into something useful: swap your Macy's gift card on FlipGift for one you’ll actually spend, fee-free. You stay in control of the trade, and the platform never takes a commission.